CONTACT

Privacy Policy

Co Creation Co., Ltd. (“we” or “the Company”) considers the proper handling of customers’ personal information a social responsibility, and handles it as follows. This English version is a translation for reference; if there is any difference, the Japanese version prevails.

1. Basic policy

We comply with Japan’s Act on the Protection of Personal Information and other related laws and guidelines, and acquire, use, and manage personal information appropriately.

2. Personal information we collect

We may receive the following information through our contact form, by phone or email, or through business transactions:

  • Company name and name
  • Email address, phone number, and address
  • The content of inquiries and consultations

3. Purposes of use

We use the personal information we receive only for the following purposes:

  • To respond to and contact you about inquiries and consultations
  • To carry out the work you request, such as quotes and the production and delivery of products
  • To contact you about and conduct recruitment
  • To inform you about our business (we will not do so if you do not wish it)

4. Joint use with group companies

Depending on your request, we may jointly use personal information with our group companies as follows:

Scope of joint users
Ueda Metal Works Co., Ltd. and Hayahoshi Seiko Co., Ltd.
Items jointly used
The items listed in 2 above
Purposes of use
The purposes listed in 3 above
Party responsible for management
Co Creation Co., Ltd. (address and representative as shown in 10 below)

5. Provision to third parties

We do not provide personal information to third parties without your consent, except in the following cases:

  • When required by law
  • When necessary to protect a person’s life, body, or property, and it is difficult to obtain your consent
  • When it is necessary to cooperate with a national government body or local government in carrying out duties prescribed by law, and obtaining your consent could interfere with those duties
  • When carrying out the joint use described in 4 above

6. Outsourcing

We may outsource the handling of personal information to the extent necessary to achieve the purposes of use. In that case, we select contractors appropriately and supervise them as necessary.

7. Security management

We take necessary and appropriate security measures to prevent the leakage, loss, or damage of personal information.

8. Requests for disclosure, correction, suspension of use, etc.

If you request disclosure, correction, addition, deletion, suspension of use, or similar actions regarding your personal information, we will respond promptly in accordance with the law after confirming your identity. Please make requests to the contact point in 10 below.

9. External services used on this site

This site uses the following services provided by Google LLC. When a page is displayed, your device communicates with Google’s servers.

  • A font delivery service for displaying text (Google Fonts)
  • A map service for displaying our location (Google Maps)

10. Contact point

Name
Co Creation Co., Ltd.
Address
708-1 Ishimaru, Takaoka, Toyama 934-0095, Japan
Representative
Kazuki Sawada, President and CEO

11. Changes to this policy

We may change this policy in response to changes in laws or in our business. Any changes take effect when they are posted on this page.

Established:
Co Creation Co., Ltd.
Kazuki Sawada, President and CEO